Press Releases
For Immediate Release
Contact:
Jan Dailey, SVP, Marketing Manager
972-391-6191, jan.dailey@tnbcard.com
Kristine Tanzillo, Dux Public Relations
972-889-9577, kristine@duxpr.com
Rewards2U® Card Loyalty Program from TNB
Card Services
Strengthens Credit Union Relationships with Members
DALLAS – July 2, 2007 –TNB Card Services has
launched an innovative loyalty rewards program designed to
strengthen relationships between credit unions and their members.
TNB’s Rewards2U® program goes far beyond typical rewards programs,
thanks to its range of awards flexibility, including relationship
rewards linked to other credit union products and services.
Rewards2U is for credit unions of all sizes, and accumulates
points for debit and credit cardholders based on card usage. Points
may be redeemed for a broad selection of brand-name merchandise;
downloadable music, videos, and mobile phone ringtones to attract
Gen X and Gen Y members; unrestricted airline, hotel, and car rental
travel options, including cruises; and even charity donations to
organizations such as the Children’s Miracle Network. This flexible
rewards program eliminates travel blackout dates and other
restrictions letting cardholders redeem their points through any
travel agency.
In announcing the Rewards2U program, TNB cited 2006 industry data
from Visa that notes 77 percent of all credit card volume and 80
percent of all transactions were linked to rewards. Also, an Edgar
Dunn & Co. study showed that average spending by debit cardholders
increased 22 percent when the cards earned rewards.
"Rewards have become the price of entry for card programs,” said
Dusty Bowers, senior vice president and national sales manager of
TNB Card Services. “With the average U.S. household participating in
12 loyalty programs, credit unions can no longer ignore the
importance of offering rewards."
Rewards2U can be customized so credit unions can rename it and
brand it as their own offering. It is a robust, turnkey program that
provides monthly performance reports and points liability tracking,
supported with marketing materials, a 24x7 member contact center,
and a dedicated program website personalized for each credit union.
Credit unions can leverage Reward2U to create a relationship
rewards program designed to motivate or reward members for using all
of their products and services. For example, rewards can be
structured to leverage special promotions or for members who utilize
other credit union services such as automatic bill pay, direct
deposit, auto loans, etc.
"We developed Rewards2U to drive members to use their cards and
other credit union products more often," Bowers said. "A loyalty
program not only strengthens members’ ties to the credit union, but
also drives revenue through increased usage. Rewards2U’s flexibility
and easy implementation will enable credit unions to boost the
performance of their credit and debit cards and entire product
portfolio."
TNB also offers consulting services to educate credit unions in
best practices for rewards programs. From developing strategy,
selecting the rewards, targeting members and monitoring and
measuring results, TNB’s loyalty expertise enables credit unions to
create well-rounded programs that retain members and help keep them
satisfied, interested, and loyal.
-t-t-
About TNB Card Services
TNB Card Services, owned and directed by credit unions since 1976,
provides electronic payments processing, as well as an agent issuing
solution for credit unions nationwide. Serving more than 450
financial institutions and managing more than 1.6 million cards,
Dallas-based TNB enables credit unions to enhance member loyalty
through credit union-branded card products. For more information
about TNB, go to www.tnbcard.com or call Dusty Bowers at
800-422-0733, ext. 6555.
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