Press Releases

For Immediate Release

Contact:
Jan Dailey, SVP, Marketing Manager
972-391-6191, jan.dailey@tnbcard.com

Kristine Tanzillo, Dux Public Relations
972-889-9577, kristine@duxpr.com

Two Credit Unions Turn to TNB Card Services for Improved Debit Card Processing Partnerships

Dallas – August 28, 2007 – Two more credit unions have moved their debit card processing to TNB Card Services, turning to TNB to enhance security, improve service, and reduce costs.

The new partnerships – with Emory Federal Credit Union and North East Texas Credit Union, add more than 12,500 fully integrated PIN and signature debit cards to TNB’s debit processing operations.

“Every credit union has its unique mix of needs from a processor, but our latest debit processing clients have certain needs in common. They are looking for improved client and member service, better security, and the most cost-effective processing partnership possible,” said Dusty Bowers, senior vice president and national sales manager of TNB Card Services. “It is our unparalleled ability to fill these needs that continues to attract credit unions to TNB.”

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Emory Federal Credit Union of Atlanta, founded in 1968, has used TNB for its credit card processing for nearly 20 years. The 17,000-member credit union has $88 million in assets.

“We have a long and successful history with TNB,” said Demitra Houlis, vice president of compliance and e-commerce for Emory FCU. “We were a debit client of TNB for many years, along with being a credit client. But a few years ago we moved our debit processing to another company because we needed ATM terminal driving support, which at the time TNB did not offer.”

“We have always regretted the move, and once we heard that TNB was supporting ATM terminal driving, we immediately made plans to convert the debit program back to TNB.”

Emory FCU serves employees of Emory University and Emory University Hospital, as well as Emory University students and faculty, and personnel of Crawford Long Hospital, Egleston Children's Hospital, Wesley Woods, The Emory Clinic, The Carter Center, Yerkes Primate Center, and other Emory-related organizations.

Like Emory FCU, North East Texas Credit Union of Lone Star, Texas, has been a longtime TNB credit card processing client, and decided to move its debit processing to gain greater protection and better service for members.

“We decided to change debit processors because our former processor does not have a 24-hour call center, and doesn’t provide the fraud security that TNB offers,” said Kay Stewart, president and CEO of North East Texas CU. “TNB has much better levels of fraud protection, and because their call center is always staffed, members can receive service anytime. That is important to them.”

Also, Stewart added, “TNB has a much stronger client service program.”

North East Texas CU, founded in 1948, originally served employees of Lone Star Steel Company. It now serves four Texas counties in the far northeast corner of the state. The 11,000-member credit union has assets of $81 million.

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About TNB Card Services
TNB Card Services, owned and directed by credit unions since 1976, provides electronic payments processing, as well as an agent issuing solution for credit unions nationwide. Serving more than 500 financial institutions and managing more than 1.8 million cards, Dallas-based TNB enables credit unions to enhance member loyalty through credit union-branded card products. For more information about TNB, go to www.tnbcard.com or call Dusty Bowers at 1-800-422-0733 ext. 6555.

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